FAQs

Shipping & Delivery
Q: Do you offer free shipping?
A: Yes! We provide free standard shipping on all orders to the contiguous United States.

Q: How long will my order take to arrive?
A: Please allow:
• 1-3 business days for order processing
• 7-15 business days for standard shipping
You'll receive tracking information once your order ships.

Products
Q: What types of lighting do you sell?
A: We specialize in:
• Modern & traditional pendant lights
• Flush and semi-flush ceiling fixtures
• Table and floor lamps
• Wall sconces and outdoor lighting

Ordering
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, Mastercard, Amex, Discover), PayPal, and Apple Pay.

Q: Is my payment information secure?
A: Absolutely. We use 256-bit SSL encryption and never store your full payment details.

Returns & Warranty
Q: What's your return policy?
A: We offer a 30-day return window for unused items in original condition with packaging.

Q: Do your products come with a warranty?
A: Yes, all Miles Lightings products include a 2-year limited warranty against defects.

Installation
Q: Are your lights easy to install?
A: Most fixtures include detailed instructions and necessary hardware. For complex installations, we recommend professional assistance.

Customer Service
Q: How can I contact customer support?
A: Reach us via:
• Email: info@mileslightings.com
• Phone: 2097844473 (Mon-Fri 9AM-6PM EST)
• Live Chat on our website during business hours

Q: Do you offer international shipping?
A: Currently we only ship within the United States.